Employment

Join Our Team!

The Ford Idaho Center, managed by OVG Oak View Group, is a leader in sports, entertainment and venue management. We are dedicated to recruiting and developing individuals with the skills, experience, desire and values to contribute to the continued growth and success of our organization.

We value a customer-first, team player, mentality in an exciting, fast-paced work environment. Together we transform events into great experiences through creative entrepreneurship, innovative techniques and best-in-class service that touch every aspect of the live event experience. Through our expansive scope of integrated services and marketing expertise, we provide our partners with the best resources to generate revenue and drive the bottom line.

OVG

The Ford Idaho Center is a proud partner of OVG. OVG, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. With a portfolio of more than 200 client-partners spanning arenas, stadiums, convention centers, performing arts centers, cultural institutions, and state fairs around the globe, OVG provides a set of services, resources and expertise designed to elevate every aspect of business that matters to venue operators. Service-oriented and driven by social responsibility, OVG helps facilities drive value through excellence and innovation in food services, booking and content development, sustainable operations, public health and public safety and more. Learn more at OakViewGroup.com.

Open Positions

Thank you for your interest in Ford Idaho Center.

We accept applications and resumes for posted positions only.

Accounting Internship

Overview

The Accounting Internship position is based at our Ford Idaho Center location.

Internship Structure and Expectations

Internships are expected to be a 4-6 month commitment. This allows the student to experience the venue through multiple event cycles.
Internships are considered part time with a varied weekly schedule requiring an estimated 20-30 hours per week depending on events as they impact accounting workflow.
Learning agenda will include all aspects of venue management accounting cycles including a/p, a/r, event closing, month end closing activities, and financial statement preparation.
Interns will engage in weekly financial training calls discussing various accounting topics applied to venue managment.

Phases of internship are evaluated as follows: Orientation & training, Observation, Learning, and Implementation of skills and tasks.

This role will pay an hourly wage of $18.00-$22.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job xpires 6/30/2024

About the Venue

The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

Responsibilities

Assist in A/P Process and preparation of accounts payable invoices.
Assist in posting entries to general ledger accounts; run trial balances
Assist with month end closing procedures.
Assist in preparation of event settlements and sales journals.
Reconcile balance sheet accounts.
Perform analysis of accounting records; prepare event profitability statements.
Prepare sales statements.
Assist in preparation of a variety of financial statements, reports, and analyses.

Qualifications

Skills And Abilities

Ability to take direction and execute independently.
Exceptional verbal and written communication skills
Excellent customer service skills
Ability to multi-task in a fast-paced, dynamic environment
Great time management and project management skills
Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.
Proficient in use of Microsoft Office programs

Education and Experience:

Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Accounting, Event Management, Hospitality Management, Sport Management, Business, or related fields.
Interest/Experience with live events is preferred but not required.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

Banquet Captain | Part-time

Overview

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.

This role will pay an hourly wage of $20.00.

Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days and 11 holidays).

Responsibilities

Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
Regularly reviews banquet schedule for changes, calendar of events, and special events.
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.

Qualifications

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
Ability to read and speak English may be required in order to perform the duties of the job
Must meet state age requirements for handling alcoholic beverages.

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Bartender

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. APPLY NOW FOR BARTENDER

Responsibilities

Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
Follow the bar pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
Must pour drinks responsibly in accordance with company standards for serving size.
Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
Must communicate a cut-off to a guest as required.
Listening and responding to any customer requests or concerns.
Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
Request additional product or restock product as required
Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

Six months or more experience bartending.
Accurate cash handling skills.
Ability to prioritize tasks in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Excellent interpersonal and communication skills.
Ability to work a flexible schedule including nights, weekends and long hours.
Bartending school preferred

Strengthened by our Differences. United to Make a Difference.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

APPLY NOW FOR BARTENDER POSITION

Concessions Worker- Part Time

Overview

The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.

this role will pay an hourly wage of $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

Conduct the cash register sales by taking orders, building orders, and completing the transaction.
Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Manger
of low stock items.
Listening and responding to customer requests or concerns
Responsible for maintaining a clean and organized workspace including but not limited to disposal of
garbage & cleaning dishes.
Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance
with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
Maintains sanitation, health and safety standards in work areas

Qualifications

High school diploma or equivalent preferred
Must be 18 or over
Three or more months’ experience in food service industry preferred
Previous cash handling experience preferred.
Ability to learn to handle cash and learn to operate a cash register and corresponding system
Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests

Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Apply HERE

Cook - Part Time

The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.

Responsibilities

Responsible for cooking and packaging food product which is prepared to order or kept warm until sold.
Receives verbal orders from the front counter staff for food product requirements for guest orders.
Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests.
Responsible for portion control and serving temperatures of all products served in the concession stand.
Responsible for cleaning, stocking and restocking of workstations and displays.
Responsible for operating large-volume cooking equipment such as grills, deep-fat fryers and ovens.
Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift. The Cook must be checked out before ending the shift by the Floor Supervisor to ensure the concession stand meets cleanliness standards.
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read, and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate if required by state and federal regulations.

Apply HERE

Event Coordinator

Overview

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events.

This role will pay a salary of $18 to $22.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

post through 4/30/24

About the Venue

The Nampa Civic Center is a large conference & meeting center with the ability to host banquets, weddings, conferences, conventions, tradeshows, and other events. Second, a 640 seat theater is attached to the conference center that frequently hosts concerts, theatrical performances, and sporting events.

Responsibilities

Advance each show/event with appropriate show/promoter representative in a timely fashion
Communicates all event information to the appropriate Departments and staff
Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives
Develop accurate event seating information with the Box Office Manager and Operations Manager, and ensures that event set-ups are accurate
Communicates in a timely manner with each Department Head regarding specific needs and information for each event
Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner
Prepares post event report for all events coordinated
Meet with facility users to determine their needs & create a plan to accomplish them
Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested
Preparation of and submission of expenses for event settlement. Attend settlement if required
Executes other operational duties as assigned

Qualifications

4-year degree from a college or university preferred
One year experience same or similar position in arenas, convention centers, stadiums or theaters preferred
Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours)
Experience with Microsoft Office products, CAD and event planning software is preferred

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Events Internship | Ford Idaho Center

Overview

The Events Internship position is based at our Ford Idaho Center location.

Internship Structure and Expectations

Internships are expected to be a 3-4 month (Summer) commitment. This allows the student to experience the venue through multiple event cycles.
Internships are considered part time with a varied weekly schedule requiring an estimated 20-30 hours per week depending on events.
Learning agenda will include all aspects of event management including advance, guest services, operations, administration, and parking.
Interns will engage in weekly calls discussing various venue managment topics.

Phases of internship are evaluated as follows: Orientation & training à Observation, learning, and practice à Implementation of skills and tasks à Development and improvement à Review, feedback, and assessment.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 5/31/2024

About the Venue

Responsibilities

Assist Event Managers during events at the Ford Idaho Center to ensure high level of guest satisfaction in all pertinent areas of event experience
Assists in the planning, assignments and direct workload for all Guest Services, Security, and Parking staff
Be present for majority of events that have part-time staff
Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
Help create work schedules for event and security staff, delegate assignments and review performance and results
Work with Event Managers to develop staffing plans, dot maps, deployment sheets, and any other associated pieces related to staffing
Engage and participate in weekly calls with OVG executives to learn about OVG and the sports and entertainment industry
Supervise part-time event and security staff on event days.
Communicate in a timely fashion any/all problems and proposed solutions to Event Managers.
Prepare event reports noting attendance, times, significant problems, etc.
Interact with other facility staff in a courteous, cooperative, and professional manner.
Provide excellent customer service to internal and external clients.
All other duties as assigned by the Events Department

Qualifications

Skills And Abilities

Ability to take direction and execute independently.
Exceptional verbal and written communication skills
Excellent customer service skills
Ability to multi-task in a fast-paced, dynamic environment
Great time management and project management skills
Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends and holidays.
Proficient in use of Microsoft Office programs

Education and Experience:

Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Event Management, Hospitality Management, Sport Management, Business, or related fields.
Interest/Experience with live events is preferred but not required.

Strengthened by our Differences. United to Make a Difference.

EEO

Oakview Group is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply

APPLY HERE

Events Internship - Ford Idaho Horse Park

Overview

Internship Structure and Expectations

Internships are expected to last 3-6 months. This allows the student to experience the venue through multiple event cycles. Internships are considered part time with a varied weekly schedule requiring an estimated 12-24 hours per week depending on events. Nights and weekends will be required at times.

The learning agenda will include all aspects of Horse Park event management including advance, guest services, operations, administration, and parking. Phases of internship are evaluated as follows: Orientation & training, observation, learning, and practice.

Required / Provided items:

Interns will be expected to communicate via venue provided radio when on site.
Workstation for interns will be provided for work while on property at FIC.
PPE and event specific tools required for tasks specific to events will be provided by FIC.
Interns will be supervised and mentored individually by a designated senior staff member.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

The Event Intern position is based at our Ford Idaho Center complex with specific focus on the events in the Horse Park. With more than 110 acres and the ability to house 850 horses, folks come from all over the country to make the Ford Idaho Horse Park their home for their horse show.

The Ford Idaho Horse Park hosts a variety of events each year, including NCHA, NRCHA, NRHA and Arabian championship shows. Each July, we also team up with the Snake River Stampede Rodeo which brings cowboys and cowgirls from all over the US and Canada to compete for top PRCA prize money. It goes without saying that the Ford Idaho Horse Park couldn’t have accomplished all that we have without those local organizations that also call us home for their events each year.

Responsibilities

Assist with event management during events at the Ford Idaho Horse Park to ensure high level of guest satisfaction in all pertinent areas of event experience.
Shadow the Event Manager in processing reservations & sundry items from horse park exhibitors, clients, and attendees.
Assist with processing orders by running credit cards and logging money received.
Work closely with Horse Park Manager to learn and assist with check in/out process & day-to-day operations of the events.
Help coordinate and customize Welcome Packets for Horse Park event campers/attendees.
Learn how the Horse Park operates by assisting with show site support, audit stall & RV space usage, shadow the service desk during event, move-in, and move-out.
Maintain an active and positive relationship with internal and external partners.
Provide excellent customer service assistance to internal and external clients.
Participate in internal meetings to review data sheets, schedules, setups, event flips and clean ups.
Participate in external meetings with the Event Manager with clients to review, plan, coordinate and recap events.
Communicates in a timely fashion any/all problems and proposed solutions to Event Managers.
Assist in preparing event reports noting attendance, times, significant problems, etc.
Interacts with other facility staff in a courteous, cooperative, and professional manner.

Qualifications

Education and Experience

1, Actively pursuing an undergraduate or a graduate degree at an accredited college or university, preferably in Event Management, Hospitality Management, Finance, Business, or related fields.
2. Interest/Experience with Horses, Rodeo, and/or Equestrian Shows preferred but not required

Skills and Abilities

1. Ability to take direction and execute independently

2. Good verbal and written communication skills

3. Punctuality and positive attitude

4. Excellent customer service skills

5. Ability to multi-task in a fast-paced, dynamic environment

6. Great time management and project management skills

7. Ability to work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.

8. Proficient in use of Microsoft Office programs

9. Intern is expected to be of legal driving age with valid current Idaho state driver’s license.

Strengthened by our Differences. United to Make a Difference.

Strengthened by our Differences. United to Make a Difference.

EEO

Oakview Group is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

APPLY HERE

Event Security

Overview

Event Security staff are responsible for ensuring that the arena is a safe and welcoming environment for all guests. Security staff will be responsible for ensuring guests enter safely, safety and security inside of the venue, limiting access to restricted areas, and de-escalating volatile situations

This role will pay an hourly wage of $12 to $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

6/30/2024

About the Venue

This position is based at our Ford Idaho Center. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events.

More information at fordidahocenter.com

Responsibilities

Greet guests as they enter the venue
Inspect bags for prohibited items upon entry
Monitor metal detectors for incoming patrons
Control entry and exit points
Maintain alcohol perimeters
De-escalate volatile situations
Direct patrons in an efficient matter
Communicate and enforce venue policies to guests
Secure the perimeter of ticketed areas
Verify credentials to ensure control of access into restricted areas
Recognize conditions that may create security concerns or safety hazards
Reports observations and incidents to Supervisors, Medical, or Police (e.g. accidents, fights, inappropriate social behavior, etc.)
Prepares documentation (e.g. incident and activity reports, security logs, etc.)
Performs all other related duties, as assigned by the Guest Services and Security Manager

Qualifications

- High Schools Diploma, GED or equivalent preferred
- Prior Customer Service and/or Security experience, preferred
- Must have the ability to work flexible schedule including nights, weekends and holidays as needed
- Ability to work outside, in adverse weather conditions, as needed
- Must be able to work in noisy and crowded environments.
- Knowledge and skill in radio communication
- Ability to remain calm and focused in fast-paced environment and stressful situations

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Guest Services

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

We treat each other fairly and with respect.
We act with integrity.
We have an entrepreneurial spirit.
We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn

Overview

A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Nampa Civic Center They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, and door guards.

This role will pay an hourly wage of $14.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

Our facility provides nine conference meeting rooms and an outdoor venue. We have an unique ability to host banquets, meetings, plays, music tributes, musicals, celebrations, competitions, dinner theatre and weddings. Annually we host over 125,000 guests and 850 events.

Responsibilities

Provide exceptional customer service and assistance to all guests
Greet and scan tickets as guests enter the building
Greet and usher guests to their seats.
Provide directional assistance to guests throughout facility
Control and monitor all access to all restricted areas for events
Provide a safe and secure environment for the Nampa Civic Center
Report actual/suspected violations of NCC policies, procedures, rules or regulations to your supervisor.
Complete an incident report on a timely basis, as required
Ensure emergency exits are clear at all times, and assist guests with special needs exit safely
Act as a member of the emergency evacuation team by directing guests to emergency exits
Move around to various positions/locations as event needs
Hand out materials to guests as needed for events
Follow all event procedures and safety standards
Provide excellent customer service assistance to all clients
All other duties assigned by Guest Services Manager or Supervisor

Qualifications

High school diploma or equivalent preferred
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Customer service experience and exceptional customer service, communication skills.
Comfortable working with the public with an outgoing and friendly personality
Ability to communicate clearly and concisely in the English language
Ability to work both independently and as part of team, remaining flexible in your role
Ability to work flexible schedule including long hours, nights, weekends and holidays.
Ability to work at least 2 events a Quarter at the Nampa Civic Center.

Strengthened by our Differences. United to Make a Difference.

EEO

Apply HERE

Guest Services Event Staff

Oak View Group

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

We treat each other fairly and with respect.
We act with integrity.
We have an entrepreneurial spirit.
We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

A Guest Service Event Staff member is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Ford Idaho Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

This role will pay an hourly wage of $12 to $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

More information at fordidahocenter.com

Responsibilities

- Provide exceptional customer service and assistance to all guests
- Greet and scan tickets as guests enter the building
- Greet and usher guests to their seats.
- Provide directional assistance to guests throughout facility
- Control and monitor all access to all restricted areas for events
- Provide a safe and secure environment for the Ford Idaho Center
- Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
- Complete an incident report on a timely basis, as required
- Ensure emergency exits are clear at all times, and assist guests with special needs exit safely
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Move around to various positions/locations as event needs
- Hand out materials to guests as needed for events
- Follow all event procedures and safety standards
- Provide excellent customer service assistance to all clients
- All other duties assigned by Guest Services Manager or Supervisor

Qualifications

Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule: Availability to work most home basketball games. Weekend availability is needed.

Strengthened by our Differences. United to Make a Difference.

EEO

Apply HERE

Merch Seller | Part-time

Overview

Assist guests in a friendly, courteous, and professional manner with purchasing artist and show merchandise at concerts and events.

This role will pay an hourly wage of $13.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 4/30/2024

About the Venue

More information at fordidahocenter.com

Responsibilities

Helps setup/tear down merch stand with other sellers.

Maintains accurate counts when selling merch and handling cash.

Demonstrates excellent customer service skills; friendly, courteous & respectful with patrons, staff and tour representatives.

Works well under pressure; able to get patrons through lines quickly and efficiently with loud noise from concerts and shows.

Team player; able to work well with a team of merch sellers in a fast-paced environment.

Ability to work outdoors during summer amphitheater season in hot weather.

EDUCATION AND WORK EXPERIENCE

High school diploma or general education degree (GED)

1 to 3 months related experience and/or training; or equivalent combination of education and experience

Box office, retail sales or customer service background preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to handle and count money, run credit cards, and sell t-shirts, hats, other artist merchandise. Specific vision abilities required by this position includes close vision.

SKILLS AND ABILITIES

Ability to count money, make change accurately

Ability to run a credit card

Ability to listen and follow instructions

Ability to use an iPad & credit card swiper to track sales transactions

Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information

Good problem solving skills and organizational ability

Ability to work independently and as a member of the team

Good customer service skills and sense of public relations

OTHER QUALIFICATIONS

Ability to work with minimal supervision.

Ability to work flexible hours; daytime, evening, weekends and holidays, as needed

Must be able to speak, read and write English.

Must have professional attitude and appearance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Operations Staff | Part Time

Overview

Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building and landscaping. Overnight hours can be expected on occasion.

This role will pay an hourly wage of $15 to $!6.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Sept 12, 2024

About the Venue

Nampa Civic Center was built as a community project. The Civic Center is evolving as a professional house hosting conferences for business and providing a stage for the performing arts with a collaborative collection of talented people from the valley.

At the Center, human emotions and culture are best expressed through dance, music and the visual arts within our John Brandt Performing Arts Theater. In our theater, you will find an intimate setting with 640-seats and just 16-rows to view the entertainment. The Nampa Civic Center strives to create memories that last a lifetime.

Responsibilities

Reports to: Operations Manager

Participate in all aspects of the conversion process for events.
Setting-up and tearing down flooring, chairs, staging, tables, other furnishings and equipment
Work extended and/or irregular hours including nights, weekends and holidays, as needed
Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility), bending, lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises
Follow oral and written instructions and communicate effectively with other in both oral and written form
Organize and prioritize work to meet deadlines
Work effectively under pressure and stringent schedule to produce accurate results
Maintain an effective working relationship with clients, other employees, and patrons encountered in the course of employment
Service and repair all equipment.
Check bathrooms, garbage, and building cleanliness.
Other duties as assigned
Responsible for correct set up and tear down for events.
Flexible hours – daytime, late evening, overnight and early morning hours.
Maintains restrooms in a clean and presentable manner.
Responsible for keeping all areas in safe, clean condition.
Keeps front entrance and outside areas clean and trash picked up.
Responsible for converting the facility from one event to the next.
Responsible for cleaning and maintaining needs of the facility.
Additional responsibilities include providing custodial services, including light maintenance duties in and around Nampa Center facilities

Qualifications

High school diploma or GED is required
Possess superior interpersonal and strong written and oral communication skills
Ability to function in a fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines
Must be self-motivated with strong leadership abilities and organizational skills
Ability to follow written instruction, interpret AutoCAD drawings and blueprints
Candidates must be able to follow orders explicitly, be capable of working as part of a team, and be able to work well with other individuals. Candidates should be able to work alone if required, and be able to complete tasks up to and including final clean up and putting tools and supplies back to their assigned storage areas.
Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Overnight Security Guard | Part-time

Overview

An Overnight Security Attendant is a part - time employee who will act as primary security of all assets at the Ford Idaho Center. They are responsible for providing a safe environment for our guests and ensuring all buildings are secure.

This role will pay an hourly wage of $15 to $17.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 5/31/2024

About the Venue

More information at fordidahocenter.com

Responsibilities

Provide exceptional customer service and assistance to all guests
Greet all guests at the gate to assure they are properly credentialed and are to be there.
Prevent unauthorized people and prohibited property from entering the facility and or property;
Respond to alarms, emergencies and other incidents as needed to preserve life and protect property;
Greet and assist Drive Buys requiring access to horse stalls and RV spots.
Do a nightly stall check during large scale horse events
Keep and maintain a cashbox at the beginning and end of a shift.
Provide directional assistance to guests throughout the complex
Control and monitor all access to all restricted areas
Provide a safe and secure environment for the Ford Idaho Center
Report actual/suspected violations of FIC policies, procedures, rules or regulations to your supervisor.
Complete an incident report on a timely basis, as required
Maintain various electronic records;
Operate CCTV cameras, vehicle gates, fire alarm panels and other life safety equipment;
Act as a member of the emergency evacuation team by directing guests to emergency exits as needed
Conduct exterior patrols to detect hazards and suspicious activity;
Conduct interior patrols to detect hazards and suspicious activity;
Hand out materials to guests as needed for events including parking passes.
Follow all event procedures and safety standards
Provide excellent customer service assistance to all clients
All other duties assigned by Security Manager or Supervisor

Qualifications

High school diploma or equivalent preferred
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Must have a valid Driver’s License
Must be able to operate a motorized vehicle
Customer service experience and exceptional customer service, communication skills.
Comfortable working with the public with an outgoing and friendly personality
Comfortable with the potential of working around animals such as horses
Ability to communicate clearly and concisely in the English language
Ability to work both independently and as part of team, remaining flexible in your role
Ability to work flexible schedule including long hours, nights, weekends and holidays.
Ability to work the majority of Arena events at the Ford Idaho Center.

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Parking Lot Attendant | Part-time

Overview

Parking Attendenant is an on-call, per event employee who directs customers in and around the Ford Idaho Center parking lots during events.

This role will pay an hourly wage of $13 to $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 4/30/2024

About the Venue

This position is based at our Ford Idaho Center location. The Ford Idaho Center features a variety of flexible spaces to host events of all types and sizes. The Ford Idaho Center is a unique combination of three venues under one complex: Ford Idaho Center Arena, Ford Idaho Sports Center, and Ford Idaho Horse Park. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited

Responsibilities

Greet and direct customers entering parking lots
Communicate parking and event information to the public
Selling/taking parking tickets
Count back correct change as needed
Ability to use mobile device to take credit/debit card payments on site
Park cars quickly and efficiently
Monitor lot during events, immediately contacting a supervisor as issues arise
Provide positive and friendly experience to all customers
Set up signs, parking cones, and stations prior to each event
Identify and problem solve parking issues; prevent when possible
Provide excellent customer service assistance to internal and external clients
Report to the parking supervisor for any other duties asked to perform for each event.

Qualifications

High school diploma, GED or equivalent preferred
Ability to work both independently and as part of team
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Ability to communicate clearly and concisely in the English language
Must be comfortable working with the public
Requires strong interpersonal and communications skills

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Server | Part-Time

Overview

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $15.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spill-over.
Pre-buses tables and full buses tables when necessary during peak periods.
Maintains availability to work during many peak periods.
Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

Experience working in a fast-paced, high volume environment preferred
Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
Ability to work in a team-oriented, fast-paced, event-driven environment.
Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.

Strengthened by our Differences. United to Make a Difference.

EEO

APPLY HERE

Warehouse Supervisor

Overview

The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance. The Warehouse Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Warehouse Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.

This role will pay a salary of $18 to $20.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

Responsibilities

Responsible for product purchasing/ordering, receiving and distribution control for the venue.
Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets and perpetual inventor are maintained; report any deviation to the Operations Manager.
Maintain and manage sanitation and organizational systems of all warehouse storage areas.
Willing and available to assist with Premium Services or Concessions event operations as directed by the Operations Manager and the GM.
Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.
Responsible for ensuring that purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating and stocking of supplies.
Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain integrity of product.
Ensure proper transfer process of product between locations, including follow-up documentation.
Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
Evaluate warehouse employee performance. Maintain employee records, written warnings, reviews and other related documents.
Conduct walk through of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean.
Oversee daily operation as either opening or closing manager on duty.
Assist Office Manager with daily/weekly/monthly sales and AR/AP when needed

High School diploma or equivalent.
Minimum 2 years foodservice / hospitality experience; similar venue experience a plus.
Forklift certification a plus
Food service certification

Physical Dimensions:

Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision and close vision.

Working Conditions & Hazards

Exposed to weather and non-weather related cold temperatures;

In areas with low levels of CO exposure;
Wet and slippery floors;
Extreme hot surfaces;
Pinch points and tight working spaces throughout building;
Exposed to high noise levels.

Qualifications

High School diploma or equivalent.
Minimum 2 years foodservice / hospitality experience; similar venue experience a plus.
Forklift certification a plus
Food service certification

Physical Dimensions:

Working Conditions & Hazards

Exposed to weather and non-weather related cold temperatures;
In areas with low levels of CO exposure;
Wet and slippery floors;
Extreme hot surfaces;
Pinch points and tight working spaces throughout building;
Exposed to high noise levels.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Strengthened by our Differences. United to Make a Difference.

EEO

Apply HERE

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